£70 per person: station or local pickup, two vineyards, eight or more wines, a cheese or charcuterie accompaniment. See the tour
Questions
For anything not covered here, send us a message.
The tour
Where do we meet?
At Caffe Tazza D'Oro at the international terminal at Ashford International, 38 minutes from London St Pancras on the high-speed line. See the pickup point on the map. Alex or Alastair walk you to the vehicle from there.
How long is the tour, and when am I back at the station?
About 5 hours from pickup to drop-off. The 11:00 tour is back around 16:00, the 13:00 around 18:00 and the 15:00 around 20:00, so you can book a train home with time to spare.
Which days do you run?
Thursday to Sunday, with departures at 11:00, 13:00 and 15:00. For another day, book a Bespoke Wine Tour.
How many people are on a tour?
Up to 6 guests, so it's usually a small mixed group or a party booking together. For 7 or more, book a Bespoke Wine Tour.
What food is included?
A platter of local cheese or charcuterie at the second vineyard, with a vegan platter always available. Tell us about allergies or other dietary needs when you book.
What happens if it rains?
The tour goes ahead. Both vineyards have indoor space for tasting. The walk through the vines depends on the weather on the day.
Is there an age limit?
Every guest must be 18 or over, including anyone using a gift voucher. The vineyards may ask for ID.
Can I join if I have limited mobility?
The vine walks are on grass and can be uneven, and the tastings are seated. Tell us what you need when you book, or get in touch first, and we'll talk the day through with you.
Can we be dropped somewhere other than the station?
Yes. We can drop you at the Curious Brewery taproom, the Designer Outlet or Coachworks, all within a five-minute walk of the station. Tell us at least 24 hours ahead for 10% off at Coachworks.
Can I buy wine to take home?
Yes. Wayfarer has a shop at its Woodchurch vineyard, and there's room in the vehicle for what you buy.
Booking and payment
How do I pay?
Paid in full when you book, by card through our booking system. The price you see is the price you pay.
Can I change or cancel my booking?
Full charge if you cancel within 7 days of the tour. If we have to cancel, you choose a new date or a full refund. The details are in our booking terms.
We're a bigger group or want a different day. Can you do that?
Yes. A Bespoke Wine Tour gives your group the vehicle and the day, from £70 per guest for 7 or more, and up to 30 guests with a larger vehicle.
Gift vouchers
How does the gift voucher work?
Each voucher is one place on the Autumn Signature Wine Tour. After you pay, the voucher arrives by email with a code. The person you give it to picks a date on our booking page and enters the code at checkout.
Can I choose the day the voucher arrives?
The voucher is emailed as soon as you pay, either to you or straight to the person you're giving it to. To have it land on a particular day, send it to yourself and forward it, or print it.
Does the voucher expire?
No expiry date.
Can I get a refund on a voucher?
Yes, if it hasn't been used and you ask within 14 days of buying it. Vouchers can be passed on to someone else but can't be exchanged for cash.
Groups and bespoke tours
Can you host a hen party or birthday?
Yes. With a Bespoke Wine Tour you choose the date and start time, including Monday to Wednesday, and the vehicle is yours for the day. Tell us what you have in mind.
Do you do corporate away days?
Yes. Team days and client days run as a Bespoke Wine Tour on any weekday, from £70 per guest.
Outlet shopping day
Is the outlet shopping day bookable yet?
Not online yet. Send us your date and group size and we'll come back to you with a price.
Do I get a discount at the outlet?
The outlet's free McArthurGlen Club gives 10% off at participating stores on your first visit as a member. There's no tax-free shopping in the UK.
